- Providian Financial 1-04 to 04-04
Pleasanton,CA
Staffing Agency: Weststaff
Processed credit cards reviewed and interviewed customer's personal information over the telephone referred as the Sales Dialer program. Updated Mismatch Queue, and researched the mismatch personal information, for customers over the phone referred as the Mismatch Queue in a call center environment. Processing 180 credit cards per hour accurately and expediently. Financial department reviewed and audited customer's credit card judgments.
- UPS Stores#2414 11-03 to 12-03
Walnut Creek,CA
Seasonal
Counter clerk duties, sending and receiving faxes for the customers.Shipping and receiving customer's packages from UPS database, sorting mail, log in, tracking packages,for the customers.
- County Counsel 6-03 to 10-03
Martinez,CA
Staffing Agency: Barrett Business Service
Preparing, researching files for county attorneys, Maintained and created a system for retrieving files efficiently saving time and money. The programs used were Access, Rumba, and Abacus.
- Noble Logistic 1-03 to 4-03
San Leandro, CA
Seasonal
Delivering auto parts, warehouse and independent driver. Planning routes, delivering auto parts cost efficiently and accurately for the company, saving time and money.
- Pac Bell Wireless Service 11-01 to 2-02
Concord,CA
Staffing Agency: Manpower
Sales, contracts and customer service
Increase sales by 75%
- M.S.G.I. Direct 2-01 to 5-01
Berkeley, CA
Staffing Agency:Manpower
Increased sales in a call center environment by 33 percent. Increased sales over the computer by 50 percent, payment input in data for the company.
- Lithia Fords 8-00 to 11-00
Concord,CA
Staffing Agency:Manpower
Created and organized a Vehicle Identification Number filing system and database saving the company time and money. Created functional filing system, saving thousands of dollars in productivity and customer satisfaction. The company met Ford dealership documentation standards for the first time in 50 years of business.
- Astound Communications 9-99 to 11-99
Concord, CA
Staffing Agency:Manpower
Assisted in organizing and developing this start up Internet cable provider.Created functional filing system, data, spreadsheets, saving thousands of dollars in productivity and customer satisfaction.Ordered office supplies, arranged shipping and tracking, distributing mail, place web base orders. Provided administrative support including answering multi line phones, answering clients inquires and arranging meetings, and travels.
Assisted in Human Resources conducted interviews. Assisted in hiring the current President who was hired as Vice-President during my employment.
Position required ability to preform under pressure, multitasking, time management and cooperative teamwork skills.
Rescuing forty computers saving the company time, and thousand of dollars.
Permanent Employment:
- 360 Gourment Burrito's 4-14-05 to present
Walnut Creek, CA
Business Administration, filing, accounts recievable.
- Superior Auto Parts Warehouse 7-04 to 4-13-05
Pacheco,CA
Delivering auto parts, warehouse and independent driver. Planning routes, delivering auto parts cost efficiently and accurately for the company, saving time and money.
- Lucky Stores, Inc. 4-80 to 9-93
Concord,CA
Fourteen years of experience as a cashier, clerk, frozen foods, stocking, and front end manager.
Re-organized front-end management, incorporating two positions into one, increasing department efficiency and reducing costs.
- Lucky Stores, Inc. Distribution Center 8-79 to 4-80
Vacaville,CA
Created an order selecting system, increasing productivity by 50%.
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